Do I need to bring my car in for an appraisal or can it be done over the phone?
A visual inspection and short test drive is necessary to determine an accurate and fair offer for your car. The entire process from start to finish usually takes 45-minutes or less.

Do I need to schedule an appointment for an appraisal?
While we accept customers who walk-in, we recommend you to make an appointment so that the process to purchase your vehicle will be quick and easy. Although we welcome anyone that walks through our door, walk-ins may lead to a longer waiting time.

What if my car is financed or leased?
Not at all. If your car is leased or financed, all you will need is a 10-day payoff quote from your lender as well as your account information.

If your car is financed:

You will need to have ALL individuals present during the time of sale to sign the transfer and payoff documents. If the registered owner(s), co-signer(s) or co-applicant(s) can’t be present, please contact our office prior to your visit to see what we can do for you.


If your car is leased:

Many vehicles are eligible to be purchased by us and may be of benefit to the seller prior to returning to lessor because of their positive equity.

Please note – if there is negative equity on the payoff, we must collect the deficiency in order to provide the lender with the full amount of the payoff before receiving the title.

In an event that there is a positive equity on the payoff, we will gladly issue that to you

What if I can’t find my title?
No big deal. We’ll purchase your vehicle and issue funds, but we can’t release it until title is obtained from DMV.

Is it best to make any necessary repairs on my car before bringing it it?
Don’t worry about that. Our costs for correcting or repairing any damages are usually less than what it may cost you so let us do the work for you so you can save yourself the time and money.
Are you only interested in buying newer cars?
We welcome all years of vehicles as long as they are under 120,000 miles.

What do I need to bring with me to my appointment?
All you need to bring is ID, title (if owned), registration and all keys.
If you don’t have your title, then we can request a duplicate title. (California only)
If you don’t have your registration, we can look it up for you. (California only)
If you don’t have all the keys, depending on the year make and model, fees may vary.

Do I need to contact the DMV for any information and does my registration and tags need to be current?
Nope, our team does all the work. We can access DMV information directly to gather all the necessary information on your vehicle for you.

Do I receive a check at the end of my appointment?
Yes, you will receive funds on the same day!